COVID-19 Update from Bob Oates

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Serving the Greater Seattle Area

Like so many of you, we have been adjusting to the impacts that COVID-19 has had on Seattle, Washington, and the United States.

For Bob Oates Sewer & Rooter, that means understanding how it affects our employees, customers, and communities, and then making the necessary adjustments to our workers and operations.

We have one simple objective that guides us: keeping you and our employees safe. This has been at the center of our conversations every step of the way. With that in mind, we have implemented many precautionary processes inside our business in response to the threat of the coronavirus based on precautionary measures outlined by the Center for Disease Control (CDC) and World Health Organization (WHO).

All employees have their temperature taken at the beginning of the day as well as asked if they have been in contact with anyone who has tested positive for COVID-19.
We have shared specific instructions with our employees on the importance of washing their hands throughout their workday.
We have ramped up cleaning and sanitation at our offices including our equipment.
Technicians sanitize themselves before leaving for our offices for an appointment and right before entering your home or office.
Our technicians will practice social distancing and will be wearing masks to protect you and themselves from possible COVID-19 transmission.
It’s standard practice to provide our technicians with gloves and sanitizing products to clean their hands and tables.
It is mandatory for each technician to wear a mask and gloves as well as practice social distancing when around other team members and customers.

Important Fixes in Your Home to Protect You from COVID-19

We could not emphasize any further how important frequent hand-washing with soap and water is to prevent the transmission of germs and viruses including the dreaded COVID-19. As well as how important your drains should be in tip-top shape to keep germs and viruses at bay.

Therefore, you should not hesitate to call for repairs when there is something wrong with your sewer or drain systems.

We remain diligent to protecting our employees’ and customers’ safety as we continue to navigate this pandemic. The Bob Oates team is always prepared to be there for you!

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