Testimonials and Customer Success Stories

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CALL (206) 789-4944

Serving the Greater Seattle Area

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The Bob Oates team has been honored to serve communities across the greater Seattle region for three decades — and we're just getting started!

Our motto is "People Helping People," and that mindset drives every aspect of every job we do in the neighborhoods and cities around Seattle.

Check out what some of our valued clients have to say about their experience working with the Bob Oates family of professionals. (And be sure to visit our Reviews page as well!)

Sewer Line Replacement in Magnolia

After completing a sewer replacement in Magnolia, Seattle, for a concrete sewer line dating back to the 1940s, we were honored to receive this extremely detailed letter from the homeowner going over every aspect of our job performance:

"I already had three other estimates and watched sewer scopes from these other businesses, so it was educational to see how you approached it — a sewer with cracks, bellies, and on its last legs — without the usual over-the-top scare tactics I had from other companies...." Read the full review

New Plumbing in Queen Anne Home

On a plumbing job Seattle’s Queen Anne neighborhood, we replaced galvanized water pipes as well as installed new kitchen and bath faucets for an older home’s update. Check out what the homeowners had to say!

"We are very impressed with the professional services received from your company in May 2023. Real (very nice) people answered your phone line, the team came when they said they would, did what they said they’d do, and completed the work on time as scheduled..." Read the full review

Sewer Replacement and Nu-Flow Liner Installation in Magnolia

We’re very pleased to include this testimonial of homeowners in Magnolia choosing us over other contractors bidding for the opportunity to fix their broken sewer. It’s a perfect description of how the Bob Oates team is with our clients every step of the way!

"Friday afternoon after speaking to someone in the office when our sewer broke, Bob Oates had someone out to our house with in the hour. Very respectful associate and team came out and had assessed the situation and had a plan to fix the sewer by the end of the day." Read the full review

Water Main Replacement in Capitol Hill

We’re honored to post this testimonial describing how our team helped a homeowner get their water service back up and running quickly with the installation of a new water main!

"TJ, Joe, and the crew at Bob Oates were awesome in helping restore water service to our home when the water main between street + crawl space burst underground, flooding our garage. They acted quickly, thoroughly, and left our home in arguably better condition than before the pipe burst." Read the full review

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Rated 5 Stars by Johanna G.
via Yelp.com

"Nothing but great experiences with Bob Oates! Would highly recommend for all your sewer and plumbing needs! Honest, hard working company!"

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Bob Oates technicians preparing a blue CIPP liner for trenchless sewer repair.

How Trenchless Pipe Lining Came To Be (And Why It’s a Go-To Sewer Repair Solution Today)

By Bob Oates | April 13, 2026

Sewer problems are something most homeowners don’t think about — until they’re dealing with a slow drains, backups, or worse. For decades, fixing a damaged sewer line meant one thing: digging. Lawns torn up, driveways broken apart, and days (or weeks) of disruption. Today, there’s a better option. Trenchless sewer repair — including trenchless pipe…

Bob Oates Plumbing, Sewer & Rooter van parked at a residential job site in the Greater Seattle Area, with sewer repair equipment set up nearby.

Do I Need a Video Inspection for My Seattle Sewer Line Repair?

By Bob Oates | April 8, 2026

When something goes wrong with your sewer line, the last thing you want is guesswork. Sewer problems happen underground, out of sight — and without the right tools, it’s nearly impossible to know what’s actually causing the issue. That’s where a professional sewer camera inspection comes in. At Bob Oates Plumbing, Sewer & Rooter, we…

Bob Oates Plumbing crew wearing safety vests and hard hats standing with a company service van and dog

Why Bob Oates Sewer & Rooter Is Your Go-To Seattle Plumber

By Bob Oates | March 29, 2026

Finding a reliable plumber in Seattle isn’t just about fixing a leak — it’s about trusting someone with your home, your property, and often a significant investment. At Bob Oates Plumbing, Sewer & Rooter, we’ve spent more than 30 years helping homeowners across the Greater Seattle area solve everything from clogged drains to full sewer…

Bob Oates work truck parked near Lake Union with Seattle skyline in the background.

When Is Sewer Line Replacement Necessary?

By Bob Oates | March 22, 2026

Your sewer line isn’t something you think about every day — until something goes wrong. And when it does, the question becomes clear: Can this be repaired… or does it need to be replaced? While many sewer issues can be fixed with targeted repairs, there are situations where a full sewer line replacement is the…

Young child in Bob Oates sweatshirt practicing plunging a clean toilet.

Clogged Toilet? Here’s How to Fix It (Step-by-Step Guide)

By Bob Oates | March 18, 2026

There’s never a good time for a clogged toilet. Whether your toilet won’t flush, starts backing up, or threatens to overflow right before guests arrive, it’s one of the most stressful plumbing problems homeowners face. The good news? Many toilet clogs can be cleared quickly with the right approach. In this guide, we’ll walk you…

Bob Oates Plumbing, Sewer & Rooter team standing in front of a service van in Seattle

Trenchless Sewer Line Repair: A Modern Solution for Seattle Homes

By Bob Oates | March 15, 2026

If you’re facing sewer line problems, the idea of digging up your yard, driveway, or landscaping can feel overwhelming. Traditional sewer repair often meant deep trenches, heavy machinery, and days of disruption around your home. Fortunately, modern trenchless sewer repair offers a smarter alternative. At Bob Oates Plumbing, Sewer & Rooter, we help homeowners throughout…

Rusty, broken and clogged sewer pipes dug up and sitting on the grass in a homeowner's yard

How Do I Know If I Need a Sewer Line Repair?

By Bob Oates | March 9, 2026

Sewer line problems rarely appear all at once. In many homes, the first warning signs are small — a slow drain, a patch of soggy lawn, or a faint sewer odor that comes and goes. But these early symptoms often point to a larger issue developing underground. Knowing how to recognize the signs of sewer…

Bob Oates technician hydro jetting a sewer line through an outside cleanout at a Seattle home

High-Pressure Water Jetting Services

By Bob Oates | March 6, 2026

Clogged drain and sewer lines are often caused by buildup that accumulates slowly over time. Grease, sludge, sand, food waste, and mineral deposits can coat the inside of pipes, eventually restricting the flow of wastewater. When traditional drain cleaning tools aren’t enough, high-pressure water jetting — commonly known as hydro jetting — offers one of…

White metal downspout attached to a Seattle home exterior draining into underground line near foundation

Why Maintaining Your Downspout Lines Matters

By Bob Oates | March 3, 2026

If you live within the Greater Seattle area, you know rain isn’t seasonal — it’s a way of life. While most homeowners remember to clean their roof gutters and downspouts, many forget about what happens after the water leaves the roof. That’s where downspout lines come in — especially after a Seattle winter. At Bob…

Owner Bob Oates standing with his plumbing crew and company service dog in front of a Bob Oates Plumbing, Sewer & Rooter truck during a residential drain cleaning service in the Seattle area.

Here Are The Questions You Should Ask Your Plumber

By Bob Oates | February 22, 2026

When something goes wrong with your plumbing, most homeowners feel the same pressure: “I need this fixed fast.” But rushing to hire the first available plumber can sometimes lead to higher costs, incomplete repairs, or recurring problems. Not all plumbers operate the same way. Asking a few smart questions up front can help you find…

Washington State favicon with star for Seattle

CALL (206) 789-4944

Serving the Greater Seattle Area

Book Appointment Online