Testimonials and Customer Success Stories

The Bob Oates team has been honored to serve communities across the greater Seattle region for three decades — and we're just getting started!

Our motto is "People Helping People," and that mindset drives every aspect of every job we do in the neighborhoods and cities around Seattle.

Check out what some of our valued clients have to say about their experience working with the Bob Oates family of professionals. (And be sure to visit our Reviews page as well!)

Sewer Line Replacement in Magnolia

After completing a sewer replacement in Magnolia, Seattle, for a concrete sewer line dating back to the 1940s, we were honored to receive this extremely detailed letter from the homeowner going over every aspect of our job performance:

"I already had three other estimates and watched sewer scopes from these other businesses, so it was educational to see how you approached it — a sewer with cracks, bellies, and on its last legs — without the usual over-the-top scare tactics I had from other companies...." Read the full review

New Plumbing in Queen Anne Home

On a plumbing job Seattle’s Queen Anne neighborhood, we replaced galvanized water pipes as well as installed new kitchen and bath faucets for an older home’s update. Check out what the homeowners had to say!

"We are very impressed with the professional services received from your company in May 2023. Real (very nice) people answered your phone line, the team came when they said they would, did what they said they’d do, and completed the work on time as scheduled..." Read the full review

Sewer Replacement and Nu-Flow Liner Installation in Magnolia

We’re very pleased to include this testimonial of homeowners in Magnolia choosing us over other contractors bidding for the opportunity to fix their broken sewer. It’s a perfect description of how the Bob Oates team is with our clients every step of the way!

"Friday afternoon after speaking to someone in the office when our sewer broke, Bob Oates had someone out to our house with in the hour. Very respectful associate and team came out and had assessed the situation and had a plan to fix the sewer by the end of the day." Read the full review

Water Main Replacement in Capitol Hill

We’re honored to post this testimonial describing how our team helped a homeowner get their water service back up and running quickly with the installation of a new water main!

"TJ, Joe, and the crew at Bob Oates were awesome in helping restore water service to our home when the water main between street + crawl space burst underground, flooding our garage. They acted quickly, thoroughly, and left our home in arguably better condition than before the pipe burst." Read the full review