Testimonials and Customer Success Stories

Washington State favicon with star for Seattle

CALL (206) 789-4944

Serving the Greater Seattle Area

Book Appointment Online

The Bob Oates team has been honored to serve communities across the greater Seattle region for three decades — and we're just getting started!

Our motto is "People Helping People," and that mindset drives every aspect of every job we do in the neighborhoods and cities around Seattle.

Check out what some of our valued clients have to say about their experience working with the Bob Oates family of professionals. (And be sure to visit our Reviews page as well!)

Sewer Line Replacement in Magnolia

After completing a sewer replacement in Magnolia, Seattle, for a concrete sewer line dating back to the 1940s, we were honored to receive this extremely detailed letter from the homeowner going over every aspect of our job performance:

"I already had three other estimates and watched sewer scopes from these other businesses, so it was educational to see how you approached it — a sewer with cracks, bellies, and on its last legs — without the usual over-the-top scare tactics I had from other companies...." Read the full review

New Plumbing in Queen Anne Home

On a plumbing job Seattle’s Queen Anne neighborhood, we replaced galvanized water pipes as well as installed new kitchen and bath faucets for an older home’s update. Check out what the homeowners had to say!

"We are very impressed with the professional services received from your company in May 2023. Real (very nice) people answered your phone line, the team came when they said they would, did what they said they’d do, and completed the work on time as scheduled..." Read the full review

Sewer Replacement and Nu-Flow Liner Installation in Magnolia

We’re very pleased to include this testimonial of homeowners in Magnolia choosing us over other contractors bidding for the opportunity to fix their broken sewer. It’s a perfect description of how the Bob Oates team is with our clients every step of the way!

"Friday afternoon after speaking to someone in the office when our sewer broke, Bob Oates had someone out to our house with in the hour. Very respectful associate and team came out and had assessed the situation and had a plan to fix the sewer by the end of the day." Read the full review

Water Main Replacement in Capitol Hill

We’re honored to post this testimonial describing how our team helped a homeowner get their water service back up and running quickly with the installation of a new water main!

"TJ, Joe, and the crew at Bob Oates were awesome in helping restore water service to our home when the water main between street + crawl space burst underground, flooding our garage. They acted quickly, thoroughly, and left our home in arguably better condition than before the pipe burst." Read the full review

Name
Which days work best for you? (For emergencies or Saturday service please call us directly.)
What arrival time would you prefer?

Happy customer and holding doggie
five stars favicon

Rated 5 Stars by Johanna G.
via Yelp.com

"Nothing but great experiences with Bob Oates! Would highly recommend for all your sewer and plumbing needs! Honest, hard working company!"

Contact Bob Oates
BOMA King County favicon

Proud Member of BOMA

Close up of flooded lawn from sewer backup, water covering grass

How Spring Can Lead to Sewer Backups

By Bob Oates | May 5, 2026

Spring in Seattle brings its own set of troubles to the sewer system. In the springtime, sewer backups are most common because of the thawing snow and seasonal rain. The ground is usually too frozen to soak up the water from the rainy season. This results in water leaking into the walls and basements of…

Graphic of positive slope, no slope, and negative slope

Signs of a Sewer Line Belly (And What To Do)

By Bob Oates | May 1, 2026

Every homeowner’s goal is to maintain a comfortable and safe environment. However, unexpected plumbing issues — and a sewer line belly is pretty high on that list — can quickly disrupt that peace. Conducting proper, regular sewer inspections are key to healthy drainage and sewage systems staying that way. They’re also essential, once a problem…

Portable sewer inspection camera used to inspect underground pipes through a cleanout

Importance of Sewer Inspections (And Why They Can Save You Thousands)

By Bob Oates | April 29, 2026

Your sewer line is one of the most important — and most overlooked — systems in your home. Because it’s buried underground, problems often go unnoticed until something goes wrong: slow drains, recurring clogs, or even a full sewer backup. By that point, repairs can be expensive, disruptive, and stressful. That’s why regular sewer inspections…

Two technicians working with high pressure water jetter

High Pressure Water Jetting in Seattle: Do You Need It?

By Bob Oates | April 28, 2026

Clogged drain and sewer lines don’t usually happen overnight. Most problems build slowly — grease, sludge, soap residue, and debris accumulate along pipe walls until water can no longer flow freely. When basic drain clearing isn’t enough, high-pressure water jetting (also known as hydro jetting) is one of the most effective ways to fully restore…

Bob Oates technicians standing by their trucks outdoors

Side Sewer Contractor: Everything You Need To Know

By Bob Oates | April 27, 2026

Bob Oates Plumbing, Sewer & Rooter is a registered side sewer contractor serving the City of Seattle and all surrounding areas. For 30+ years, we have provided comprehensive, cost-effective sewer repair solutions for our friends and neighbors in the community. In this post, we’ll answer questions about exactly what a side sewer is. And we’ll…

Bob Oates Sewer and Rooter work trucks

Is Pipe Lining a Long-Term Solution? What Seattle Homeowners Should Know

By Bob Oates | April 24, 2026

If you’re dealing with sewer line issues, you want more than a temporary fix. Trenchless sewer pipe lining is considered a long-term solution when the existing pipe is structurally sound — and in many cases, it can extend the life of your sewer system by 50 years or more. How Pipe Lining Strengthens Your Sewer…

Bob Oates Plumbing, Sewer & Rooter trucks parked at a residential service call in Seattle

Main Issues We Address With Pipe Lining (Seattle Homeowners Guide)

By Bob Oates | April 22, 2026

Sewer line issues don’t always mean excavation. With trenchless sewer pipe lining, many common pipe problems can be repaired from the inside — avoiding the need to dig up your yard, driveway, or landscaping. At Bob Oates Plumbing, Sewer & Rooter, we use pipe lining to address several of the most frequent sewer issues seen…

Bob Oates technicians preparing a blue CIPP liner for trenchless sewer repair.

How Trenchless Pipe Lining Came To Be (And Why It’s a Go-To Sewer Repair Solution Today)

By Bob Oates | April 13, 2026

Sewer problems are something most homeowners don’t think about — until they’re dealing with a slow drains, backups, or worse. For decades, fixing a damaged sewer line meant one thing: digging. Lawns torn up, driveways broken apart, and days (or weeks) of disruption. Today, there’s a better option. Trenchless sewer repair — including trenchless pipe…

Bob Oates Plumbing, Sewer & Rooter van parked at a residential job site in the Greater Seattle Area, with sewer repair equipment set up nearby.

Do I Need a Video Inspection for My Seattle Sewer Line Repair?

By Bob Oates | April 8, 2026

When something goes wrong with your sewer line, the last thing you want is guesswork. Sewer problems happen underground, out of sight — and without the right tools, it’s nearly impossible to know what’s actually causing the issue. That’s where a professional sewer camera inspection comes in. At Bob Oates Plumbing, Sewer & Rooter, we…

Bob Oates Plumbing crew wearing safety vests and hard hats standing with a company service van and dog

Why Bob Oates Sewer & Rooter Is Your Go-To Seattle Plumber

By Bob Oates | March 29, 2026

Finding a reliable plumber in Seattle isn’t just about fixing a leak — it’s about trusting someone with your home, your property, and often a significant investment. At Bob Oates Plumbing, Sewer & Rooter, we’ve spent more than 30 years helping homeowners across the Greater Seattle area solve everything from clogged drains to full sewer…

Washington State favicon with star for Seattle

CALL (206) 789-4944

Serving the Greater Seattle Area

Book Appointment Online