Testimonials and Customer Success Stories

 
 
 
 
  EXCELLENT  
  
 Based on 773 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Stephanie Almeida 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Today it was Henry’s turn to save the day! We discovered after an appraisal that we needed to have earthquake straps attached to our water heater, and he came out within 24 business hours and took care of everything we needed. He did it with a smile, and he did it with excellent customer service. We are never going to call anyone else with plumbing issues - this company surpasses all of our wildest dreams of amazingness!  Before and after photos attached!! The whole thing took about 40 minutes from hello to goodbye!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Cindy Harper 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We've been Bob Oates customers for a few years, and today Konrad provided excellent service locating a water leak in our home. He is a great communicator and I learned a lot as he described his approach to identifying and solving our problem. Also, even though he had to cut into our wall, he did it in a way that makes it easier for us to repair. It's nice to have a reliable go-to person to call on when we need plumbing help. Update: we had Konrad back last week to replace a faucet, and he's still doing great work! Thank you, Konrad!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 B P 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Highly recommended. I had 3 companies come out to give me a quote for preventative clearing of outdoor drain lines. Mike from Bob Oates was the only one who actually opened the drain covers and used a camera to give me a fair assessment of what needed to be addressed, what considerations and complications there might be, and a realistic price quote. Other companies sent more of a salesperson with quotes of thousands of dollars to clear drain lines that they weren't even sure needed to be cleared or could be addressed through the methods quoted. Mike from Bob Oates was knowledgeable, helpful and trustworthy where other companies felt like they were just trying to sell me something.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Angela alegna 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Prescott has been great to work with. He is extremely attentive and follow-ups promptly on our projects with him.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Brent Compton 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We have had a great experience using Bob Oats Plumbing. Oliver was especially professional, courteous, and very responsive. I would highly recommend them.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kris Boudreaux 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I never thought I would call a plumber a Rockstar but. Henry at Bob Oates plumbing truly is!  This company is outstanding.  The polite, patient receptionist got me an appointment in one day even though I knew they had no openings.   Henry was on time and completed the work in less than an hour.   On top of that he is a nice guy to be around.   I know my old house has some major plumbing issues coming up in the future - I feel very fortunate to have found this company who I will call with no hesitation!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Cindy 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
great  service. when i called late on a saturday i actually got the owners daughter who answers the phones herself even late on the weekend .  i was able to get someone to come out in the hour and stop the back up.  price was decent and upfront . no surprises
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Alyson Mosher 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We had an emergency clog that turned into a big time sewer line repair job, and the Bob Oates team was timely, thorough, and helpful throughout. Prescott was a great project manager and kept us updated and informed the entire process. We're so glad we contacted them first!