Testimonials and Customer Success Stories

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Serving the Greater Seattle Area

The Bob Oates team has been honored to serve communities across the greater Seattle region for three decades — and we're just getting started!

Our motto is "People Helping People," and that mindset drives every aspect of every job we do in the neighborhoods and cities around Seattle.

Check out what some of our valued clients have to say about their experience working with the Bob Oates family of professionals. (And be sure to visit our Reviews page as well!)

Sewer Line Replacement in Magnolia

After completing a sewer replacement in Magnolia, Seattle, for a concrete sewer line dating back to the 1940s, we were honored to receive this extremely detailed letter from the homeowner going over every aspect of our job performance:

"I already had three other estimates and watched sewer scopes from these other businesses, so it was educational to see how you approached it — a sewer with cracks, bellies, and on its last legs — without the usual over-the-top scare tactics I had from other companies...." Read the full review

New Plumbing in Queen Anne Home

On a plumbing job Seattle’s Queen Anne neighborhood, we replaced galvanized water pipes as well as installed new kitchen and bath faucets for an older home’s update. Check out what the homeowners had to say!

"We are very impressed with the professional services received from your company in May 2023. Real (very nice) people answered your phone line, the team came when they said they would, did what they said they’d do, and completed the work on time as scheduled..." Read the full review

Sewer Replacement and Nu-Flow Liner Installation in Magnolia

We’re very pleased to include this testimonial of homeowners in Magnolia choosing us over other contractors bidding for the opportunity to fix their broken sewer. It’s a perfect description of how the Bob Oates team is with our clients every step of the way!

"Friday afternoon after speaking to someone in the office when our sewer broke, Bob Oates had someone out to our house with in the hour. Very respectful associate and team came out and had assessed the situation and had a plan to fix the sewer by the end of the day." Read the full review

Water Main Replacement in Capitol Hill

We’re honored to post this testimonial describing how our team helped a homeowner get their water service back up and running quickly with the installation of a new water main!

"TJ, Joe, and the crew at Bob Oates were awesome in helping restore water service to our home when the water main between street + crawl space burst underground, flooding our garage. They acted quickly, thoroughly, and left our home in arguably better condition than before the pipe burst." Read the full review

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Rated 5 Stars by Johanna G.
via Yelp.com

"Nothing but great experiences with Bob Oates! Would highly recommend for all your sewer and plumbing needs! Honest, hard working company!"

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Proud Member of BOMA

The Importance of Regular Sewer Inspections

By Bob Oates | August 18, 2026

Your home’s sewer line does an important job every day, but because most of the system is underground, it can be easy to forget about it until something goes wrong. Unfortunately, sewer line problems don’t always appear suddenly. Tree roots can work their way into small openings, debris and buildup can restrict flow, and aging…

What Causes Recurring Drain Clogs?

By Bob Oates | August 13, 2026

A clogged drain every once in a while isn’t unusual. But if the same drain keeps clogging, or you’re regularly dealing with slow drains and backups throughout your home, there may be more going on inside your plumbing system. Recurring drain clogs often mean that the original blockage wasn’t completely removed — or that another…

How to Tackle Roots in Pipes

By Bob Oates | August 6, 2026

The Pacific Northwest is a beautiful place in which to live and raise a family. However, two of the things that make it beautiful are the trees and rainfall. Unfortunately, these two aspects combined can wreak havoc on your sewer system with the infiltration of tree roots. When you see all the leaves and greenery…

5 Tips to Avoid a Major Sewer Repair Bill in The Future

By Bob Oates | July 31, 2026

A major sewer line problem can be one of the more disruptive repairs a homeowner encounters. While not every sewer issue can be prevented — aging pipes, shifting soil, tree root invasion, and other conditions can develop regardless of how carefully you maintain your plumbing — good everyday habits can make a real difference. Many…

Plumbing Emergency: 5 Things to Do When You Hit a Water Line

By Bob Oates | July 22, 2026

Whether you’re installing a fence, planting a tree, replacing a faucet, or tackling another home improvement project, accidentally damaging a water line can quickly turn into a plumbing emergency. In some cases, a broken water line can release hundreds of gallons of water in a short amount of time, leading to costly damage if it…

DIY Drain Cleaning Tips to Try Before Calling a Plumber

By Bob Oates | July 17, 2026

A slow-draining sink or backed-up shower is one of the most common plumbing problems homeowners face. Fortunately, not every clogged drain requires an immediate service call. Many minor drain clogs can be improved with a few safe, do-it-yourself techniques using items you may already have at home. The key is knowing which DIY drain cleaning…

Important Questions to Ask Your Drain Cleaning Company

By Bob Oates | July 6, 2026

You can never go wrong with hiring professionals for any job, especially when it comes to drain cleaning. If you’re considering hiring professionals to clean your drains, there are a few questions that you should always ask before hiring a drain cleaning company. Our team here at Bob Oates Sewer & Rooter is proud to…

Is Pipe Lining a Long-Term Answer to Sewer Damage?

By Bob Oates | June 24, 2026

When homeowners learn about trenchless sewer repair, one of the first questions they often ask is whether sewer pipe lining is truly a long-term solution or simply a temporary fix. Bob Oates Plumbing, Sewer & Rooter is here with the answer: Modern sewer pipe lining provides results that are comparable to traditional sewer replacement while…

Why We Often Recommend Trenchless Sewer Repair

By Bob Oates | June 23, 2026

A damaged sewer line can quickly become one of the most disruptive problems a homeowner faces. Recurring drain backups, sewer odors, slow drains, and soggy areas in the yard may all indicate an issue beneath the surface. Traditionally, repairing a sewer line often meant extensive excavation across lawns, driveways, patios, and landscaping. Today, modern trenchless…

When’s the Best Time for A Sewer Pipe Relining?

By Bob Oates | June 21, 2026

A damaged sewer line rarely fixes itself. In fact, most sewer problems gradually worsen over time, eventually leading to recurring drain backups, foul odors, slow drains, and expensive repairs. Many Seattle homeowners ask whether there is a “best” time of year to schedule sewer pipe relining. The short answer is simple: the best time for…

CALL (206) 789-4944

Serving the Greater Seattle Area