Testimonial | Water Main Replacement in Capitol Hill

Thank you to John H. for posting this review after we finished installing a new water main at his Capitol Hill home. We’re truly honored to serve the community, and very happy to hear you were impressed with the work done by the technicians at Bob Oates!

July, 2024

TJ, Joe, and the crew at Bob Oates were awesome in helping restore water service to our home when the water main between street + crawl space burst underground, flooding our garage. They acted quickly, thoroughly, and left our home in arguably better condition than before the pipe burst. Pricing was reasonable for the extent of what was involved, and highly competitive.

TJ led diagnostics and options for repair. Very quickly, he identified pros/cons to each, which led to a clear best option to build a new main via directional drilling.

Joe led the repair crew, which involved digging up a corner of our driveway, leading the directional drilling machine, identifying an alternate course for the pipe upon finding underground obstructions, then securing and cleaning the fix. This involved extensive, on-site excavation, backfill, plumbing itself, concrete work, and comms throughout.

The result was a shorter, more logical & maintainable water main with modern materials, cleanly installed with water restored in only 2 days. They even left our paver driveway in perfect condition. Highly recommended for this type of work.

John H.
Capitol Hill, Seattle