Frequently Asked Plumbing Questions

At Bob Oates, we strive to stand out by offering comprehensive plumbing, sewer and rooter solutions in one place. Whether it's advice over the phone or an on-site visit, we're happy to help!

We are home of the second opinion and proudly offer free estimates and inspections from an accessible cleanout. If you have a written estimate from another company, we'll review it and provide a competitive bid.

In the meantime, please check out our FAQs below for answers to common questions, and feel free to reach out anytime — we're always ready to assist!

What plumbing, sewer and rooter services do you offer?

We are a full service company! Bob Oates provides a wide range of services including sewer repair, drain cleaning, sewer inspections, trenchless sewer repair, and general plumbing services for homes and businesses.

Where are your services offered?

Bob Oates provides services to cities and neighborhoods all around metropolitan Seattle as well as throughout the city itself. From Everett up north to Tacoma and the Southend, to Eastside locations like Bellevue, Kirkland, and Redmond, we’re proud to have served these communities for 30+ years. And we’re just getting started!

What drain cleaning services are offered by Bob Oates?

Bob Oates offers comprehensive drain cleaning services, including the use of hydro jetting to clear clogs and blockages from drains and pipes. Our team can handle everything from minor clogs in sinks and showers to more serious issues involving blocked main sewer lines. We also provide preventive maintenance services to keep drains running smoothly and avoid future issues. For stubborn blockages, we use specialized tools and techniques to ensure efficient and effective cleaning.

What are the signs that I need drain cleaning services?

Common signs include slow draining sinks, foul odors, frequent clogs, or gurgling sounds from pipes.

How do you perform a sewer inspection?

A sewer inspection involves using a high-resolution video camera that is inserted into the sewer line. The camera is mounted on a flexible rod, allowing it to travel through the pipes to identify any cracks, blockages, or breaks in the sewer line. This method provides real-time footage, helping our technicians locate problem areas without invasive digging. The visual data gathered allows for more accurate diagnoses and the development of repair strategies, whether cleaning or replacement is needed.

What is a side sewer, and why is it important?

A side sewer connects your home to the main sewer line, managing wastewater flow.

When should I schedule rooter services?

It’s a good idea to schedule rooter services whenever you experience slow drains, frequent clogs, or backups in your plumbing system. Rooter services are particularly important if tree roots have infiltrated your pipes, causing blockages or damage. It's also important to schedule these services if you notice unusual odors or gurgling sounds from your drains, which could indicate deeper issues in your sewer lines that require professional cleaning.

What is trenchless sewer repair and when is it used?

Trenchless sewer repair is a method that fixes underground pipes without requiring large-scale excavation. Two common techniques are pipe lining (where a resin-coated tube is inserted and hardened to form a new pipe) and pipe bursting (which replaces old pipes by breaking them and pulling in new ones). It is used when pipes are damaged due to age, root intrusion, or cracks, but not completely collapsed. Trenchless repair minimizes disruption to landscapes, driveways, and roads, making it a faster and less invasive option than traditional methods.

How does sewer pipe lining work for trenchless repairs?

Sewer pipe lining, also known as cured-in-place pipe (CIPP), involves inserting a flexible, resin-coated tube into the damaged sewer pipe. The tube is inflated, and once in place, the resin hardens, forming a seamless new pipe inside the old one. This method requires minimal digging and can repair long sections of pipe without the need for extensive excavation, making it ideal for preserving landscaping and infrastructure.

What is the pipe bursting process in trenchless repairs?

In pipe bursting, a special tool called a bursting head is pulled through the old, damaged pipe, breaking it apart as it progresses. Simultaneously, a new, durable pipe is pulled into the space left by the broken pipe. This method is effective for completely replacing old pipes that are beyond repair and works well for upgrading to larger-diameter pipes, all without major digging or disruption to the surface.

How long does trenchless sewer repair take, and what are its benefits?

Trenchless repairs typically take one to two days, depending on the extent of the damage. It's beneficial because minimizes damage to landscaping, is quicker, and typically less costly than traditional methods.

What are the signs that my sewer line needs sewer repair or trenchless sewer repair?

Signs include slow drains, sewage backups, foul odors, and soggy areas in your yard.

What are the common signs of leaking pipes?

Leaky pipes should not be ignored! Look for damp spots, higher water bills, reduced pressure, and mold growth.

How do you repair leaking pipes?

To repair leaking pipes, the pros at Bob Oates typically follow several steps depending on the severity of the leak. For minor leaks, our techs may apply pipe sealant or use tape to temporarily stop the leak. In cases of damaged pipe joints, they might replace or tighten the fittings. For more extensive damage, our plumbers will cut out the leaking section and replace it with new piping, using a method like soldering for copper pipes or coupling for PVC pipes. In some cases, epoxy pipe lining can be used to seal leaks without fully replacing the pipe.

What should I do if I suspect a water main leak?

If you suspect a water main leak, contact Bob Oates as soon as possible for an inspection and possible repair to prevent further damage. Our team specializes in water main repair — we’ll quickly diagnose the problem and provide a free estimate on the best course of action to get things back up and running ASAP.

How do roots affect my pipes, and what are the solutions?

Tree roots invade and block sewer pipes, causing damage. Solutions include hydro jetting, root removal, and pipe lining.

What is the best way to prevent roots from damaging my sewer lines?

Regular inspections and root barriers help prevent root intrusion.

What causes low water pressure in my home, and what steps can I take to fix low water pressure issues?

Common causes of low water pressure include clogged pipes, leaks, malfunctioning pressure regulators, and buildup in older pipes. Steps you can take before calling the professionals include checking for leaks, having clean faucet aerators, and the option of installing a pressure regulator or water booster.

Do you offer emergency plumbing services?

Yes! Bob Oates offers 24/7 emergency plumbing services for urgent issues like burst pipes, sewer backups, and major leaks.

How do I schedule an appointment with Bob Oates?

You can easily schedule an appointment through our contact page or by calling our office directly. Reach out to us today!